Privacy Policy | Sigill Infotech

1. Who We Are

Sigill Infotech ("we", "our", "us") is a web and mobile development studio based in India. Our registered office is in India. We operate the website sigillinfotech.in.

For any privacy-related queries, contact us at: support@sigillinfotech.in

2. What Data We Collect

We collect the following categories of personal data:

Contact data: Name, email address, phone number, and company name — collected when you submit a contact form or enquiry.
Communication data: Messages you send us via contact forms, email, or WhatsApp.
Usage data: IP address, browser type, pages visited, and referral source — collected automatically via analytics tools.
Cookie data: Session cookies and analytics cookies as described in our Cookie section below.

We do not collect sensitive personal data (health, biometric, financial account numbers, or special category data) through this website.

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to your enquiries and provide project quotes.
To communicate with you about ongoing projects or services.
To send service-related updates (not marketing without your consent).
To analyse website traffic and improve our website experience.
To comply with legal obligations.

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA) or UK, we process your data on the following legal bases:

Legitimate interests: Responding to business enquiries and improving our website.
Consent: Marketing communications (where applicable).
Contract: Where processing is necessary to perform services you've requested.

5. Data Sharing

We share your data only in the following circumstances:

Service providers: Google Analytics, WhatsApp Business, and email providers — used to operate our website and communicate with clients. These providers are bound by appropriate data processing agreements.
Legal requirements: Where required by law or to protect our legal rights.

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data is typically retained for 3 years after the last interaction. Project-related data is retained for the duration of our contractual relationship and 7 years thereafter for legal and accounting purposes.

7. Cookies

We use the following cookies on this website:

Essential cookies: Required for the site to function. No personal data stored.
Analytics cookies (Google Analytics): Anonymised data on pages visited, session duration, and traffic source. You can opt out via your browser settings or Google's opt-out tool.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access — request a copy of the data we hold about you.
Right to rectification — request correction of inaccurate data.
Right to erasure — request deletion of your data ("right to be forgotten").
Right to restrict processing — request that we limit how we use your data.
Right to data portability — receive your data in a structured, machine-readable format.
Right to object — object to processing based on legitimate interests.

To exercise any of these rights, contact us at support@sigillinfotech.in. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS and access to personal data is restricted to authorised personnel only.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related queries or to exercise your rights, contact us at:

Sigill Infotech
Email: support@sigillinfotech.in